Meeting with new customers is an aspect of many jobs, and it can be nerve-wrecking. Knowing facts about your customer and going into the situation prepared can make this easier. Be respectful of your customer’s time by arriving on time and dressing appropriately. Show your potential customer that you are listening to them by taking notes and always be honest and forthcoming about your intentions. After you give your customer the information they need to take the next step, leave them your business card as a parting memento.
Reflect on these key points:
- 1Many careers depend on the ability to attract and interact with customers, clients or members, and yet, the first meeting with someone new can be nerve-rattling
- 2After you and your potential customer exchange polite handshakes and smiles, what you do and say can really set you apart.
- 3Above all, be considerate of the client before, during and after your meeting. That means always putting yourself in their shoes and thinking about what their needs are in order to create a relationship of trust and loyalty.
“Many careers depend on the ability to attract and interact with customers, clients or members, and yet, the first meeting with someone new can be nerve-rattling — ranking somewhere between getting ready for a first date and going to a job interview.”
http://blog.peoplefirsthr.com/impress-boss-winning-customers/
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