Research has proven that infrequent feedback in a professional setting leads to both managerial and employee dissatisfaction. Rather, it is important to implement a continuous cycle of feedback and objective setting for employees. This tends to … [Read more...]

If you want great customer service you must change the culture of the workplace into one that emphasizes employee engagement. If you have stressed out employees they will not deliver the customer service you require. For great customer service you … [Read more...]

Diversity can mean more than just varied backgrounds. Sometimes this word can include people of various age groups and experience levels. Each generation works differently and this can often lead to conflicts in the work place. It is important to … [Read more...]

Being able to listen carefully, and being open to what others are saying is crucial to being a good communicator. During interviews, the HR interviewer is trying to share a message with you, and it is essential that you understand and are able to … [Read more...]

Businesses are much more successful when individual employee goals work to serve and help meet larger corporate goals. When an employee is able to see how their tasks help complete the big picture they are much more productive and fulfilled. It is … [Read more...]