Let’s face it, turnover is an important topic, and one that many new hires inquire about during the interview process. They may not ask at the first interview, but keep in mind this subject is most likely in the back of their minds. It may be a question they save and then ask one of your employees at a get-to-know-you lunch with your dental office team. As a business owner or hiring manager, how do you answer their question? How would your team members answer?
Do you know your turnover statistics and the real reasons employees leave your practice? The answer you give this candidate—who presented with the skill set you are looking for—could lead to the job offer being declined. This very informative and thought provoking blog post by Suzanne Lucas will give you tips to gather your turnover data, create a report and perhaps alert you to problems before they grow too large. If you are a dental office with just three or four employees, you should look at turnover in a tactical and analytical way. Be informed, make changes where you need to and always be prepared to answer the turnover question with potential new hires.
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