Editor's note: This is the second of two blogs in our series about exit interviews. While most mangers and business owners know how important exit interviews are, CEO and CO-Founder of HR firm CERD Solutions Paul Edwards believes there are many … [Read more...]

Eight Wisconsin teenagers were hospitalized in July, and the state is investigating a possible link to vaping. All eight teens were having symptoms of shortness of breath, chest pain, fatigue, cough and weight loss. In a July 26 statement, the … [Read more...]

The internet has completely transformed the meaning of word-of-mouth, and in 2019, you can get thousands of reviews of restaurants, hotels and--yes--even dentists. So what do you do when you get a bad one?  In Forbes.com article, … [Read more...]

According to a McKenzie Management Survey, of every ten new patients that visit a medical practice, seven will never go back. Thats a lot of not-returning patients! In his recent Dental Economics Article "Membership plans keep patients committed to … [Read more...]

Have you ever been totally grossed out by something that happened at work?  Whether it be something in a patient's mouth or the way instruments are cleaned, there's kind of a lot that could make hygienists feel sick to their stomachs at dental … [Read more...]