Monthly Archives: May 2019

Spring Cleaning for Your Practice

April showers bring may flowers. And what do may flowers bring?

Spring cleaning!

Even though spring officially started on March 20, it’s not too late to make sure your dentistry is in tip top shape..

According to “How to Spring Clean Your Medical Practice” from The Pulse, Gittleson Zuppas Medical Reality blog, practices should take this time to prepare for the busy appointment season ahead.

“Making sure that your medical practice is clean, tidy, and organized not only presents a professional and reassuring appearance for your patients, it also helps to keep your staff productive and on task,” reads the blog.

To help with the task at hand, GZ Reality offers these tips:

Look at your practice through the lens of your patients

First things first: Try to see your practice through the lens of a patient. “If they see dirt or trash lying around, walls in need of a touchup coat of paint, or even a chair that may be on its last leg, a significant impression is made- whether they’ve been to your practice a gazillion times or they are walking in for the first visit,” reads the blog.

Some questions the real estate company recommends asking yourself when taking stock of your office are:

  • Would they see a space that is clean and organized?
  • Would they see a space that is welcoming?
  • Would they see unsightly garbage or clutter in view?
  • Would they see dirty or scuffed walls?
  • Would they see broken or badly banged up furniture?
  • Would they see carpet in need of a shampoo?

Perceptions matter when it comes to medical practices, and patients should always see yours as professional and thriving. Make a list of the most visible and urgent things to do and prioritize them in terms of importance. When those tasks are complete, you can move on to the less visible items.

Start from the top

Once you’ve determined the needs that are the most pressing and you’ve addressed issues like repainting or conducting minor cosmetic repairs, GZ Reality suggests employing the top-down strategy—start from the ceiling and work your way down.

This includes getting rid of cobwebs in the high corners, dusting ceiling fans and the tops of any window blinds or fixtures, cleaning the tops of shelving or storage areas, etc. These should all be done first. Dirt will trickle down, so by starting from the top, you can ensure that you don’t miss anything.

“Even if you have a cleaning crew that does a regular clean of common areas, you’ll still want to make sure that you’re tackling the places that are hard to reach or that may get missed, such as faux plants, photo frames, lampshades and baseboards,” reads the blog.

Get your staff involved

The more people working on them, the easier these jobs are. Ask your employees to spend a day helping out. You can offer them over time and treat them with lunch or dinner while you all work. This will also help them to feel accountable for and invested in their workplace.

“You can also ask your staff to make sure that their own personal space is clean and organized. Make a checklist of all the things you would like to see done, and then divvy it up between everyone and get to work,” the blog reads.

Ideas of spring cleaning tasks

  • Go through the junk drawer, or in some cases, the junk storage cabinet (everyone has one).
  • Go through any medications on site, and discard those past the expiration date.
  • Get rid of old medical supplies that are never used or have been broken.
  • Get rid of paper clutter, and file everything away properly.
  • Get rid of old business cards and papers with old logos.
  • Get rid of out-dated mail, magazines, and anything that is not pertinent to the practice today.
  • Clear digital clutter from computers… such as old files that are no longer necessary or temporary files. Also, be conscious to place important information into properly labeled folders.

“Remember that first impressions matter to your patients, and organization matters to the productivity of your staff. Take some time to give your medical practice a healthy spring clean, and greet the new season ready to take your business up a notch,” the blog reads

Employee Perks: Free Food at Work Is Nice to Have

A recent HRBartender survey asking about how employees think about free food at work found that, although employees generally appreciate free food, it is not a panacea or a substitute for more important concerns like management and better pay. Free food is generally seen as a nice perk, but it is not something that plays a big role in decisions about who employees want to work for. Providing free food does require some investment of resources, time and attention to do it well.

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Managing Employee Absenteeism the Best Way

Often people call in sick to work, more often than when they are actually ill. The potential reason for this is that their work places do not have options for them when they need time off. How to keep your employees from doing this? Give them fair and clear regulations surrounding sick time off and vacation and make it safe for them to call out when they desperately need it; give them the benefits of regular days off.

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Automation Is Not a Replacement for Interaction – Friday Distraction

Automation is no longer science fiction. Odds are it’s coming to an office near you and from there to your very own workplace watering hole. It’s important when automation puts in an appearance that your office is prepared. Decide before implementing automated technology what the purpose truly is. Heads will butt and agendas collide if one person believes the automation is to free up time for employee mentoring, while another sees the new technology as a data gathering device. Everyone should be on the same page, knowing what the automation is for, it’s goal, limitations, parameters and what should be done with the freed up time.

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Here’s to the Crazy Ones: And Why You Don’t Deserve Them

As things stand in most companies a review is a process that might be perceived as a closed loop, a required piece of paper, done to fill a regulation, end of story. But, for companies to encourage greatness, reviews should be something more. They should be migration papers, a means to pass from acceptable to good, to better than good and then onward to great. Managers should be ushering employees to think beyond the box they find themselves in, to aspire to come up with new and more interesting solutions to company issues, big and small, and then to present them and to risk being considered a bit crazy in the process, because oftentimes it takes crazy to make progress.

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