Monthly Archives: April 2016

Report Reveals Hiring Managers Value Integrity More Than Other Traits

The article touches on many things! Ethics are the same as they have been for awhile! (For the 5th year in a row, attitude trumps skills (election pun slightly intended) and there are many things employers consider.

Honesty, transparency, integrity, ethics, desire to learn and attentiveness are all things employers look for. 38% of workers say that they would transition into a new career if they had the correct set of skills. You should also be willing to take advice and criticism in order to attain useful knowledge of your faults. There are many skilled individuals in life who are willing to help you if they can trust you!!

Read the full article here:
Report Reveals Hiring Managers Value Integrity More Than Other Traits

When You’re Late For Work

Ok. I am about to get really real right now and talk about an issue I have struggled with my entire life: Being late for work. I can’t exactly pinpoint why I am constantly running late, but I can tell you that it’s a characteristic that has been passed down for generations in my family. I was always the kid late for basketball practice or for sleep overs with friends because my parents were always running late. And now that I am an adult, it seems as if all of a sudden there is one million things I need to do before I leave the house, and I have to get them all done RIGHT NOW.

So now that we’ve admitted to our shortcomings–or, uh, latecomings–here’s the question: What happens when someone is late for work in the dentistry field?

According to The Dental Geek, you can’t really brush it off as “this is just who I am,” as it causes a chain reaction at your practice. It begins with your first patient having to wait for his or her appointment, which could leave a sour taste in an otherwise clean mouth after the patient’s experience. It also could push all of your scheduled appointments back, which will cause other patients to be waiting. Scheduling is hard. Sometimes patients are able to squeeze in a cleaning on a long lunch break, and sometimes they are forced to take off work. And if they have to be out of work for an extra hour, well, their paychecks might suffer. Not good.

In The Dental Geeks “Four Things I Need You to Know When You are Late for Work,” Paul Edwards writes that no matter how great you are at your job when you’re late, you throw off everyone around you. And to correct chronic lateness, he has some suggestions.

“My team and I help managers and practice owners address topics like tardiness and absenteeism every day, so we’ve cracked the code for talking to an employee—or anyone, for that matter—about being late,” he Edwards writes.

Edwards then goes on to give a list of issues us late people should address. Take a look at what he has to say:

Thing #1—the issue. When you are late for work, it makes us all late. No, seriously, whether you realize it or not, you play a key role here as [position title]. So when you are not here, all the fantastic things you do are missing. Which leads me to the next thing…”

Thing #2—the impact. When you are not here to do the things we need you to do, someone else has to do your job for you. That means that they, believe it or not, might as well be late, too. Why? Because when they are doing your job, they are not doing theirs, so they show up as missing, too!

Thing #3—the impact of their tardiness on how they are perceived. I’m not sure if you realize that, when you are late, the sum total of how we perceive you is ‘late.’ Contrast that with how great it is when you are here, getting things done and being appreciated for all that you do. When that happens, we perceive you as a fantastic professional doing your best. So being late literally redefines you as a person in our eyes: a person who needs other people to get things done for them. I know you don’t want to be defined that way, or to cause problems that the whole team has to deal with.

Thing #4—they need to make a choice, or you will have to. So here’s what I need you to know. I don’t feel like I can—or even should—make you be here on time. It’s a choice you are going to have to make. But what I can control and make decisions around is who I work with. And I am letting you know that I am going to choose not to work with you if you are going to be late. Please don’t make me make that difficult decision.

Edwards, CEO and Co-Founder of CEDR HR Solutions and author of the blog HR Base Camp, suggests that bosses deal with chronically late employees  by having a discussion with them to help reign them in a little bit. Show them the employee handbook where it talks about work hours. Point out that you notice they are late and explain that it’s affecting their coworkers and their patients. Perhaps, Edwards suggests, this is all an otherwise good employee needs to straighten out, however, if the employee is already faltering in other areas of the job, it might be time to think about letting him or her go.

Also, something to think about in the same vein is what happens when the dentist is the one who is always late. Read more about that issue in this DentistryIQ post “Team morale suffers when a dentist is constantly late” in the link below.

Read The Full Article Here

 

Lets Talk About Stress

Believe it or not, there is actually an entire month dedicated to making yourself aware of stress. Yes, it’s true. April is National Stress Awareness Month, and according to Dentistry IQ, dental hygienists feel stressed by their jobs on a daily or weekly basis. Luckily, however, the study concluded that the stress hardly affects the hygienist’s personal life. According to the article “Career satisfaction survey: Coping with stress,” hygienists cite the highest stressor as an employer/supervisor relationship at 33.52 percent. In second place is a personal effort to manage workload at 32.23 percent, and in third place is relationships with coworkers at 19.74 percent.

“A question about the effect of stress on physical health among dental hygienists indicated a split response. Forty-six percent said workplace stress has not caused ‘any physical illness, insomnia, depression, etc.’ However, 42% said the career does have an effect, and 12% were uncertain,” the article states. “Despite any aches or concerns about being a dental hygienist, most would appear to leave the stress at work.”

So how can you manage stress at work?

Forbes.com’s Jenna Goudreau gives us 12 excellent ideas of things we can do in our every day that will decrease those pesky stress levels and allow us to power through our days without getting too worked up. In her article, Goudreau interviews Sharon Melnick, a business psychologist and author of “Success UnderStress,” and here are the 12 things Melnick suggests to do during your workday:

  1. Act rather than react. Identify aspects of the situation you can control and aspects you can’t. Melnick says that you are typically in control of your own actions and responses, so be impeccable for your 50 percent of the interaction.
  2. Take a deep breath if you’re feeling overloaded or overwhelmed or coming out of a tense meeting. A few minutes of deep breathing will restore balance.
  3. Eliminate interruptions by focusing on the task at hand an not getting derailed by texts, emails, social media or things of little importance to your life and your job.
  4. Schedule your day for energy and focus. Schedule breaks during the day to walk, stretch or do a breathing exercise. Don’t burn yourself out by powering through the work day without taking a little you time to recharge your batteries.
  5. Eat right and sleep well, as eating poorly and not sleeping enough will stress out your system and lose the rejuvenation effects.
  6. Change your story by taking a step back to get a more objective view. Doing this, Melnick says, will allow a person to be more effective and less likely to take things personally.
  7. Cool down quickly by trying a “cooling breath” technique: “Breathe in through your mouth as if you are sipping through a straw, and then breathe out normally through your nose,” writes Goudreau. “Done right, you’ll feel a cooling, drying sensation over the top of your tongue. It’s like hitting the “pause” button, giving you time to think about your response. She says, “It’s so powerful it will even calm the other person down.”
  8. Identify self-imposed stress by shifting your focus rom others’ perception of your work to the work itself, which will allow you stop getting too caught up in worrying about what others think about you. When you focus on your work, you’re more likely to impress them
  9. Prioritize your priorities by defining what’s truly important and why. Manlike says it’s important to understand your role in your organization, the company’s priorities, and your personal goals and strengths.
  10. Reset the panic button with the right acupressure point. “Positioning your thumb on the side of your middle finger and applying pressure instantly helps regulate your blood pressure,” writes Goudreau.
  11. Influence others by confronting a problem coworker or employee by stating the bad behavior in a respectful tone, describing the impact they are having on the team or the individual and requesting a chance.
  12. Be your own best critic. Instead of being harsh and critical of yourself, Melnick suggests pumping yourself up. “Encouraging thoughts will help motivate you to achieve and ultimately train you to inspire others,” Goudreau writes.

Stress in the workplace is no fun at all. In fact, it’s downright awful. I think Melnick is right about these tips. We all need a little more sleep and I know I could stand to eat healthier. I also think everyone deserves to pump themselves up with encouraging thoughts. I am going to start practicing some of these things immediately, and I sincerely hope you join me! Also, remember to take some time for yourself in your personal world, too. I have a feeling a hot bath, some candles and a good book will be calling my name soon!

Kimberly Pittman: Interview with a professional recruiter

I recently got the chance to interview Kimberly Pittman of KDLP Enterprises about the staffing work she does for dentistries. Pittman shared a wealth of insight into her method for conducting candidate searches and told me a little bit about what she looks for in applicants.

Pittman also offers other services for dental and medical practices–business consulting, HR management, document preparation, healthcare administration consulting–but when it comes to her staffing services, Pittman, who is hired by dental practices to find candidates, handles “all of the bells and whistles with the exception of the final hiring decision.” She creates skills tests for positions, researches resumes and applicants, conducts interviews, schedules working interviews, develops pay schedules, and gives a final recommendation for hire.

So what does she look for in an applicant?

Pittman said that professionalism, personality, multitasking and being a team player are her main go-to characteristics. “A winning personality coupled with the willingness to learn will outshine an experienced candidate with a solemn attitude any day of the week,” she said.

But first thing’s first. The resume. The number one thing Pittman recommends making sure is on your resume is contact information. “You would be surprised at how many resumes I receive that don’t have the contact information!” she said. “It’s very frustrating to think you’ve found a perfect candidate and find that the phone number is missing.” If you don’t have a phone number, she said, a valid email address would suffice. “In addition to the contact information, I look for related experience to the actual position, job stability, education level and personalized cover letter.”

When it comes to what she doesn’t like to see on resumes, Pittman responded with job hopping, referring to anyone who’s had five or more jobs in the last 12 months. “Let’s just say that job hopping will not get you a callback,” she said. Pittman said her philosophy on job hopping is this: if five jobs in the last one year didn’t work out for a candidate, the issue probably lies with the candidate and not the jobs. For those who have a job-hopping resume, Pittman suggests doing some self-reflection to make sure dentistry is the right industry for you.

If you have been job seeking for a while without any luck, Pittman recommends volunteering. “It builds your list of marketable skills and allows you to network during your job hunting process,” she said. While volunteering, Pittman said you should still be continuing to send out your resume, while making what she referred to as blind calls. “A blind call is when you basically pound the pavement and hand deliver your resume–and your smile–to local DDS offices with a friendly request to keep you in mind when an opportunity comes available.”

Because she’s a pro at this, we asked Pittman for her top five interview tips, which we listed here:

  • Regardless of the position, dress professionally unless you have been told beforehand that it’s ok to wear scrubs
  • Be punctual.
  • SMILE!!
  • Be honest. We always find out the truth.
  • Ask questions.

We hope Pittman’s advice is as helpful to you as it was to us. It’s always good to know what someone who hires people for a living thinks about the approach of the applicants. Even if you’re in a job you love right now, it doesn’t hurt to file Pittman’s advice in the back of your mind for when it comes time to send out resumes!